Troubleshooting

In this article, we will see how to install Cisco VPN client on Windows 10 Operating System and fix the issue that it cannot establish remote VPN connection.

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• There are two problems actually occur about Cisco VPN client on Windows 10. The first problem is Cisco VPN client software is not able to to install on Windows 10 Operating System. Normally, we get the error message of “Error 27850. Unable to manager networking component. Operating system corruption may be preventing installation” at almost the final step of the installation process.

• The second problem occur accordingly after the installation is successfully done and we try to connect Cisco VPN client. The error message is “Secure VPN Connection terminated locally by the Cleint. Reason 442: Failed to enable Virtual Adapter error”.

• Cisco VPN client software is somehow missing something to be able to work on Window10 OS. Luckily, that missing thing is available in SonicWALL Global VPN Client software. So, to fix the issue, we need to install SonicWALL Global VPN Client software first and install Cisco VPN client just after that. Here is the link to download SonicWALL Global VPN. http://help.mysonicwall.com/Applications/vpnclient.

• After successfully install Cisco VPN client, we can remove SonicWALL Global VPN Client software in order to save system resources and prevent it from running further.
• When trying to establish remove VPN connection to VPN gateway in Windows 10 OS with Cisco VPN client, an error occur as in the problem description section above. To fix this issue, follow the following steps.

Step1: Open Windows Registry Editor by typing regedit in the run.

Step2: After that, browse in the Registry Key to the following path.

Step3: On DisplayName right-click and choose Modify.

– For Windows 10 32bit: modify the value data from “@oem8.inf,%CVirtA_Desc%;Cisco Systems VPN Adapter” to “Cisco Systems VPN Adapter”.

– For Windows 10 64bit: modify the value data from “@oem8.inf,%CVirtA_Desc%;Cisco Systems VPN Adapter for 64-bit Windows” to “Cisco Systems VPN Adapter for 64-bit Windows”. For our case is Windows 10 64bit OS.

Step4: Try to establish remote VPN connection with Cisco VPN client again. The connection should work as the following.

Test ping to any IP in the remote LAN to make sure the Cisco VPN client is really working properly.

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Install Vpn Client Windows 10

1. Uninstall any and all of the Cisco VPN Client application currently installed on the system.
2. Uninstall any and all DNE update software currently installed on the system.
3. Restart your system.
4. Install and run winfix.exe from Citrix.
   This cleans up all traces of DNE software.
5. Restart your system again.
6. Download and install the SonicWALL VPN Client application from the links below.
7. This will install the correct DNE software which will work with Cisco VPN also
   32-bit http://help.mysonicwall.com/applications/vpnclient/GVCSetup32_4.9.0.1202_EN.exe
   64-bit http://help.mysonicwall.com/applications/vpnclient/GVCSetup64_4.9.0.1202_EN.exe
   
8. Restart your system again
9. Download and install Cisco Systems VPN Client 5.0.07.0290 64 or 32 bit from below links. Extract the msi install package and run it. You can also install the latest version.
   Download the Cisco VPN 32 Bit Client
   Download the Cisco VPN 64 Bit Client
10. Open regedit and browse to the registry key.
    HKEY_LOCAL_MACHINE SYSTEM CurrentControlSet Services CVirtA
    Select the Display Name key and change the following…
    x86 – “@oem8.ifn,%CVirtA_Desc%;Cisco Systems VPN Adapter” to “Cisco Systems VPN Adapter”
    x64 – “@oem8.ifn,%CVirtA_Desc%;Cisco Systems VPN Adapter for 64-bit Windows” to “Cisco Systems VPN Adapter for 64-bit Windows”