Cisco Dne



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Learning has never been so easy!

Full walk-through for New Installation.

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9 Steps total

Step 1: Download Citrix DNE

You will need to download the Stand-alone Installer for the DNE that is included with the Cisco VPN Installer - for unknown reasons, the Cisco Installer will fail to install it. You can get this from:
ftp://files.citrix.com/dneupdate64.msi

Step 2: Install Citrix DNE

Standard Install, Run MSI, Agree to EUA and click Next until Finish.

Step 3: Download Cisco VPN 64-bit Installer

Presuming if you are reading this, you either have the Installer already or have a contract with Cisco so you can get it form their support system. The latest (and to my knowledge, last version) is 5.0.07.0290. Once you have downloaded, run.

Step 4: Install Cisco VPN Client

When the Unzip Wizard opens, change the path to someone easy to access and click Unzip. If you have UAC enabled, you will get a prompt to run the Installer, click No - if you don't gave UAC installed, you will get an error - ignore the error and move to next step.

Dne Update 64

Step 5: Run the Installer

Open the folder you extracted the files to and run vpnclient_setup.msi (not one with the UAC Shield, Windows 10 will block it.)

Cisco dne support

Step 6: Follow SOP for Installer

Click Next, Next, Next, Finish.

Step 7: Modify the Registry

This is something we have been doing since Windows 8. When the installer runs, it creates a registry key with a value that is prefixed with erroneous data.

Save the following to VPNFix.reg and run it:
Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesCVirtA]
'DisplayName'='Cisco Systems VPN Adapter for 64-bit Windows'

Step 8: Finish Configuring

Now, you can open the Cisco VPN Client and continue configuring as per previous versions of Windows (create a new Host and provide required credentials.)

Step 9: 'Major' updates

Once in a while, Microsoft will deploy a build big enough (seems to coincide with Patch Tuesday...) When this happens, Windows will re-examine the system for software they deem not compatible and will render the VPN Client inert. The fix is to use Add or Remove Programs and Repair the Cisco VPN Client. Takes about 5 seconds and it will start working again.

You will then have to re-run Step 7 to fix the registry key again.

*One option to avoid this might be to remove the permissions from the Registry key, but I haven't tried that yet.

Dneupdate 64 Bit Windows 10

Make a ZIP file with all the files you need and label them Step1,2,3 and modify your instructions to your End-Users to run 1,2,3 and it should cut down your support calls for new Installs. Hope it helps.

Published: Nov 04, 2015 · Last Updated: Nov 13, 2015

5 Comments

End
  • Datil
    gb5102 Nov 4, 2015 at 09:31pm

    Bookmarked! Thanks for sharing- I may be needing this in the next few months

  • Poblano
    trey perrone Nov 12, 2015 at 09:24pm

    Cisco service and program shortcuts removed today with the 10586 build update

  • Datil
    Eric M Nov 12, 2015 at 09:25pm

    I'm on the insider build with fast track downloads. Happens to me about every 3 weeks. Use Appwiz.cpl to Repair and you are good to go again...

  • Poblano
    trey perrone Nov 13, 2015 at 08:30pm

    that does work and then with regfix.

    Though, something with the last couple builds with a fresh windows install (no other software) wont allow install of DNE or cisco. windows error 'network component installation requires a reboot first, to free locked resources. run install again again after restarting the computer' citrix forums fixes not much help

    only fix i saw for 'fresh win10 install with latest updates' was to use the dell sonicwall client had back on blog several months ago.

  • Datil
    Eric M Nov 13, 2015 at 08:32pm

    Forgot about Regfix, I will update instructions with that.

    Haven't run into the error you describe. So far, it's been just repairs for me every 3 weeks or so...

downloadWhy can't I download this file?Cisco Kinetics

We have recently seen new or upgraded Windows 7 systems which are having problems installing DNE. In many of these cases, a registry value that determines the number of drivers that can capture packets is too low. If you think you are having this issue, try the following:

  • Using regedit.exe, look at HKEY_LOCAL_MACHINESystemCurrentControlSetControlNetworkMaxNumFilters.
  • If the value is 8, please set it to 14, reboot, and then retry the installation.

More often we see other problems that arise installing DNE. Usually these are the result of corruptions in the operating system (a known Microsoft bug), back level device drivers, incompatible 3rd party software or overzealous firewall or antivirus programs.

Dne

We have seen issues with Dell Security Device Driver Pack, with Trend Micro and with McAfee Antivirus packages when they are configured to scan the kernel and drivers, and with Symantec Endpoint Protection which seems to aggravate the Microsoft bug where the OS cannot install or uninstall DNE or other IM drivers like DNE. If it’s possible your problem is caused by a firewall or antivirus program, be sure to double check your firewall/antivirus settings or disconnect from the network and disable your personal firewall/antivirus program. Then try the installation again. Re-enable your firewall and antivirus programs, then reconnect to the network.

If that doesn’t work, we have a utility called Winfix that can clean up most Windows operating systems to enable installation of products that use DNE and other products like DNE.

To download these files, click here.

We suggest trying to uninstall the program that uses DNE (e.g. a VPN client), then download and run the following:

  1. If on an internal Citrix network, use winfix.exe
  2. Download and install the latest DNE if on an internal Citrix network: dneupdate.msi for 32-bit and dneupdate64.msi for 64-bit.
Cisco Dne

Cisco Dne Update

Then reinstall the product that uses DNE.

If that fails, you might try downloading and running ccCleaner (a freeware program that sometimes helps), Microsoft’s MSI cleanup tool, and/or as a last resort, try a Windows Repair, and repeat the steps above. If these don’t work, then it is recommended to reinstall your operating system to resolve the corruption.

Citrix DNE Upgrade

DNE now supports WWAN devices in Win7. Before downloading the latest version of DNEUpdate from the links below, be sure you have the latest drivers for your network adapters by downloading them from the vendors’ websites.

If on an internal Citrix network, use dneupdate.msi for 32-bit and dneupdate64.msi for 64-bit.

Citrix DNE Downgrade

If for some reason you need to downgrade DNE from the current version, follow these steps:

  1. Uninstall DNEUpdate
  2. Uninstall any products that use DNE
  3. Reboot
  4. Install the older DNEUpdate from the links below and then reinstall the program(s) that use DNE.
If on an internal Citrix network, use dneupdate_3_22_8.msi for 32bit and dneupdate64_3_22_8.msi for 64-bit.
To download these files, click hereCisco Dne

Other Citrix DNE Issues

Crashes - BSODs

With tens of millions of copies of DNE installed and over 12 years in the market, there are no known crash issues with DNE. However, because DNE is a kernel-level NDIS module that relies on packets from other drivers, we sometimes see crashes that appear to be in DNE. Generally these are caused by bugs in other products or drivers.

Security Warnings

A minor security problem has been reported for early versions of DNE. Refer to the Citrix Security Bulletin Privilege Escalation Vulnerability in Citrix Deterministic Network Enhancer (dne2000.sys) for more details.